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When someone asks AI for a business like yours, does it name you?

People now ask ChatGPT, Gemini, Microsoft Copilot, Perplexity and more before they ask you. AI answers with a short list of businesses. If you're not on it, those customers may never find you.

Run my free audit How AI decides

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AI response · before
Example data

Customer asks

Who are the best immigration lawyers in North Vancouver?

1
Example Law Firm A
2
Example Law Firm B
3
Example Law Firm C
—
Your business not mentioned
The shift

More searches now happen in AI, and most businesses haven't noticed.

When AI answers a customer's question and leaves you out, you never see the visit you lost.

900M

weekly ChatGPT users as of Feb 2026, double the 400M a year earlier.

TechCrunch, February 2026
37%

of consumers now begin their search with an AI tool instead of Google.

Search Engine Land, 2026
0

blue links in an AI answer. It names a handful of businesses, then stops. There is no page two.

Why it matters

AI recommends the businesses it can describe with confidence.

It looks for consistent public data, reviews and citations from other sites, and clear page structure. Then it names the businesses that have them. Good businesses get left out when AI can't describe them clearly.

What an audit reveals

Many businesses are named rarely

We ask AI engines the same real customer questions many times. Then we measure how often each business is named. That is its share of voice.

Illustrative example · your category and numbers will differ
Top competitor 75%
Competitor B 58%
Competitor C 42%
You 17%

Example only. AI answers vary from run to run, so we measure share of voice across many replies.

Why this is happening

Common reasons AI skips a business

01

Source consistency

Your name, services and details don't match across the web. AI sees conflicting data and skips you to avoid being wrong.

02

Third-party validation

AI trusts what others say about you in reviews and directories. If there are few, AI is less likely to name you.

03

Structured presence

Your pages don't clearly state what you do and where. So AI can't confidently include you in its answer.

The cost of waiting

The gap widens every month you wait.

Competitors that AI recommends today get more citations and reviews. That makes AI recommend them even more often.

Illustrative example. Results vary, and the trend matters more than the exact line.
Competitor, acting now You, unchanged
The fix

We fix what keeps AI from recommending you.

  • Your details become consistent everywhere AI looks.
  • The sources AI trusts start describing you accurately.
  • You appear in the answers you're missing from today.
  • You see your score and how it changes over time.
AI response · after
Example data

Customer asks

Who are the best immigration lawyers in North Vancouver?

1
Your business recommended
2
Example Law Firm A
3
Example Law Firm B
How it works

AI answers change often, so we keep checking them.

1

Fix the basics

On-site technical fixes take one click. The rest come with step-by-step guides.

2

Show up in answers

Start appearing in the AI answers that leave you out today.

3

Track daily

Pro and Agency plans re-audit daily, so you see every drop and can respond.

You can measure your progress over time.

Find out

See exactly what AI says about your business.

We start with a diagnostic of the questions your customers ask AI and who gets named in the answers.

Run my free audit

Your report shows your score, flagged answers, and a fix list.